Privacy and Cookie Policy

 

1. DATA PROTECTION AND DATA PRIVACY

1.1 The privacy and protection of the data of our customers is important to FACE ART BULGARIA Ltd. (FANCYWITCH.COM). An adequate level of data protection is a prerequisite for the proper handling of personal data. This basic understanding shapes the data processing by FACE ART BULGARIA Ltd. (FANCYWITCH.COM). FACE ART BULGARIA Ltd. (FANCYWITCH.COM) has therefore implemented technical and organizational measures in order to ensure an adequate level of data protection for all interactions with its customers.

1.2 The collection processing, storage and disclosure of certain personal data is necessary for the operation of the FACE ART BULGARIA Ltd. (FANCYWITCH.COM) online shop. We would otherwise be unable to perform the services offered through the shop or offer our customers the usual superior and attentive service. Without the corresponding data we cannot inform you about our changing range of offers either.

1.3 In order to guarantee the greatest possible transparency, we will adequately describe the use of your data by FACE ART BULGARIA Ltd. (FANCYWITCH.COM) below.

1.4 By agreeing to the Data Privacy Statement below, you consent to the described collection, processing, and use of your personal data by FACE ART BULGARIA Ltd. (FANCYWITCH.COM)

2. SUBJECT MATTER OF THE STATEMENT

FACE ART BULGARIA LTD. (FANCYWITCH.COM) operates an online shop for decorative cosmetics, cosmetic articles, and similar products at http://fancywitch.com/. In the FACE ART BULGARIA LTD. (FANCYWITCH.COM) online shop you can get an overview of the FACE ART BULGARIA LTD. (FANCYWITCH.COM) product range, learn more about the application of the products, and purchase the products. You can also subscribe to a newsletter.

The subject matter of this statement is therefore the processing of personal data for the purpose of performing the services available through FANCYWITCH.COM online shop as well as for the management and maintenance of the customer master data of FACE ART BULGARIA - FANCYWITCH.COM.

3. CONTROLLER

The data controller within the framework of the FANCYWITCH.COM online shop is:
FACE ART BULGARIA LTD.

Jk.Hadji Dimitar bl.104
1510 Sofia, Bulgaria
Email: faceart@abv.bg

4. PROCESSING OF DATA, CATEGORIES OF DATA PROCESSED, AND LEGAL BASIS

Different personal data is collected depending on the function of the FANCYWITCH.COMonline shop that you use. FANCYWITCH.COMhas various legal bases for the collection and processing of the specified data.

FANCYWITCH.COMgives you an overview of the data processed in the individual functions as well as the respective legal basis for the processing of the data below.

4.1 Product purchase processing

(a) Personal data processed
 

Category

List of information used

1

Required customer account information

  • First name and surname
  • Address
  • Email address

2

Voluntary customer account information

  • Telephone number
  • Birth date
  • Company name

3

Payment information

  • if payment is made by credit card through iframe integration through our partner company Wirecard:
    o Card holder
    o Card number
    o Expiration date
    o Card security code
  • if payment is made through PayPal then the data processing is carried out solely through the systems of PayPal
  • if payment is made in advance by bank transfer then the data processing is carried out solely by your bank.


The listed information is collected regardless of whether you create a guest account or a permanent customer account. If you are merely logged in as a guest then we will erase the data after your purchase transaction is completed, unless the data are to be retained in accordance with generally accepted accounting principles or due to other statutory provisions.

(b) Legal basis
The processing of personal data is carried out on the basis of Article 6(1)(b) of the General Data Protection Regulation (GDPR), i.e. solely for the purpose of fulfilling contractual obligations within the framework of the product purchase.

4.2 Newsletter

(a) Personal data processed

The following data is collected when you subscribe to the newsletter:

 

Category

List of information used

1

 

General information

 

  •  Email address


We use a double opt-in procedure in order to ensure that you will only receive the newsletter if you actually wish to receive it. This means that we will only send you our newsletter if you have expressly subscribed to it and then confirmed that you wish to receive it by clicking on the link contained in the subsequent confirmation email.

You can cancel at any time if you no longer wish to receive the newsletter. The lawfulness if the processing carried out on the basis of the consent before the cancellation remains unaffected by this. You can cancel by clicking on unsubscribe link in email or you can send us request at faceart@abv.bg

(b) Legal basis
FACE ART BULGARIA - FANCYWITCH.COM's legal basis for the processing of the specified personal data within the framework of the sending of the newsletter is Article 6(1)(a) of the General Data Protection Regulation (GDPR). According to this, data may be processed if the data subject has given consent.

4.3 Customer base

(a) Personal data processed
If you are not merely visiting our FANCYWITCH.COMonline shop as a guest but rather have opened a customer account then the following data is collected and stored:

 

Category

List of information used

1

Personal information about the customer

 

  • Title
  • First name and surname
  • Address
  • Telephone number
  • Email address
  • Birthday
  • Language

2

Payment and purchase information

  • Preferred payment option
  •         Currency
  • Revenue
  • Purchased product categories
  • Purchased products
  • Date of purchase

3

Shop-related information

  • Date of registration or login to the online shop
  • Date of subscription to the newsletter
  • Customer group

 

We reserve the right to contact our customers who have an active customer account with offers from FANCYWITCH.COMthrough electronic media. The electronic media that we use include email, SMS, WhatsApp, and other social media services, provided that you have individually consented to their use as a communication channel

(b) Legal basis
FACE ART BULGARIA - FANCYWITCH.COM's legal basis for the processing of the specified personal data within the framework of the communication is Article 6(1)(a) of the General Data Protection Regulation (GDPR). According to this, data may be processed if the data subject has given consent.

You can delete your customer account at any time. To do this, please send an email to service@Face Art Bulgaria - fancywitch.com.de.

6. DURATION

FACE ART BULGARIA LTD. (FANCYWITCH.COM)will process your data only within the scope necessary and/or permitted in accordance with your consent. If the collected personal data is no longer required for the specified purpose then FACE ART BULGARIA LTD. (FANCYWITCH.COM)will erase or otherwise destroy it. The same applies in the event that you withdraw your consent.

5. RECIPIENTS

FACE ART BULGARIA LTD. (FANCYWITCH.COM) employs various service providers in order to be able to offer you optimal service. FACE ART BULGARIA LTD. (FANCYWITCH.COM) works closely with various partner companies for this. FACE ART BULGARIA LTD. (FANCYWITCH.COM) places great value on the careful selection of trustworthy partner companies.

FACE ART BULGARIA LTD. (FANCYWITCH.COM) transfers your personal information to partner companies in order to fulfill our contractual obligations to you as well as within the framework of the consent you have granted. These companies work either within the framework of commissioned data processing relationships or as independent data processors. FACE ART BULGARIA LTD. (FANCYWITCH.COM)places the partner companies under an obligation to comply with adequate security and data protection standards. The data transfer is not limited to the European Union but can also include countries whose data protection level is below that of the European Union in individual cases.

Our partner companies include:
Paypal (Europe) S.à.r.l et Cie
Different courier service, including Bulgarian Posts

6. RIGHTS OF THE CUSTOMER

6.1 You have the right to demand the erasure of your data. Furthermore, you have the right to receive detailed information about the processing, storage, and use of your respective personal data (access). In addition, you have further rights in accordance with the General Data Protection Regulation 2016/679 that we will be happy to explain to you upon request.

6.2 Any consent you have granted can be freely withdrawn at any time. The withdrawal of consent as well as all other rights can be exercised by sending an e-mail to the following address: faceart@abv.bg

6.3 Notwithstanding the provisions above, you have the right to contact the competent supervisory authority with a complaint and to submit claims for any violations of the relevant provisions of data protection law.

Cookie Policy

1) PREFACE

1.1 We would like to use this Cookie Policy to inform you about the use of various cookies in our FANCYWITCH.COM online shop.

1.2 The use of certain cookies is necessary for the operation of the FANCYWITCH.COM online shop. Other cookies help us to optimize your shopping experience with us. Without using these cookies we are unable to provide the services offered through the online shop in the usual manner and in the usual scope. The protection of your personal data is important to FACE ART BULGARIA - FANCYWITCH.COM, so we always pay attention to the security of your data when using cookies.

1.3 In order to guarantee the greatest possible transparency, we will adequately describe the use of various cookies by FANCYWITCH.COM below.

2) WHAT ARE COOKIES?

Cookies are text files and information elements stored on the terminal device (e.g. your computer or your smartphone) used when you visit FANCYWITCH.COM online shop.

3) WHY DO WE USE COOKIES?

We use cookies to ensure and enhance the functionality of our FANCYWITCH.COM online shop. We use cookies in order to analyze the user behavior of our visitors and to understand how we can improve their shopping experience with us.

4) TYPES OF COOKIES

The FANCYWITCH.COM online shop uses various types of cookies:

These include temporary session cookies, which are deleted after your browser is closed, as well as persistent cookies. Persistent cookies enable us to recognize you and take your preferences into account when you visit our FANCYWITCH.COM online shop the next time. Persistent cookies remain on your device until you delete them.

An overview of the types of cookies we use as well as their function is presented for you below:

Category: Strictly necessary cookies
Function: The use of these cookies is absolutely necessary in order to ensure that the FANCYWITCH.COM online shop functions correctly. The cookie-based functions include the following functions, among others: login function, shopping cart function, and the sending of personalized emails (newsletter)

Category: Performance cookies
Function: These cookies help us to understand how visitors use our website, in particular what areas they visit and how much time they spend on the site. These are also used to register error messages and thereby improve our FANCYWITCH.COM online shop.

We use Google Analytics cookies, for example. Google stores data over the course of their use. The Google privacy policy that applies to these can be found here: http://www.google.com/privacypolicy.html. We store collected information through Google Analytics exclusively in an anonymized form.

Category: Functionality cookies
Function: These cookies support your use of our FANCYWITCH.COM online shop, e.g. by remembering decisions you have made (e.g. your username, your language, or your region).

Category: Social plugins
Function: Social plugins enable you to interact with various social networks through our FANCYWITCH.COM online shop. These include Facebook, Instagram, Twitter, and YouTube.

In order to ensure the protection of your data, social plugins are not yet activated when you visit our online shop. You must first click on a plugin and approve its use to activate the plugin and connect to the social network.

5) MANAGING AND DELETING COOKIES

Most web browsers are set to automatically accept cookies. However, you can adjust the settings of your web browser so that you are informed when cookies are being stored so that you can decide whether to accept or reject the storage of cookies in each individual case. It is also possible to delete cookies in the browser settings. The settings are normally found by going to "Options" and then to "Privacy" but the specific details differ depending on the browser.

Please note that if you choose to reject some or all of the cookies of our FANCYWITCH.COM online shop then this may limit the functionality of our FANCYWITCH.COM online shop.